Last Updated: June 3, 2026
Privacy Policy
Important Notice: This policy provides general information about our website practices and does not constitute medical or legal advice.
1. Introduction and Who We Are
Precision Metabolic Health PLLC ("we," "us," or "our") is a telehealth-only metabolic and hormone clinic serving patients exclusively in the state of Colorado. We are committed to protecting your privacy and being transparent about how we handle your personal and health information.
2. What Information We Collect
- Account Info: Your name, contact details, and credentials provided during Charm patient portal registration. Health Info: Medical history, lab results, and hormone levels for clinical care. Payment Info: Financial details processed securely via Charm. Website Usage: IP addresses and browser data collected through your interactions to help us improve our digital experience and site flow.
3. How We Use Information
We use your information effectively to provide high-quality metabolic care. This includes: providing clinical care and treatment, managing clinic operations, communicating with you regarding your appointments or results, and complying with legal obligations.
4. Telehealth and Third-Party Platforms
As a telehealth clinic, we utilize the Charm HIPAA-compliant patient portal to securely manage Protected Health Information (PHI) and process payments. We also partner with lab facilitators, pharmacies, and secure video conferencing tools to provide comprehensive care.
5. Cookies and Website Analytics
Our site uses cookies and analytics tools to understand how visitors interact with our content. This helps us improve our user experience. You can manage cookie settings through your web browser at any time.
6. How We Share Information
We never sell your personal data. Information is shared with third parties like Charm to manage PHI and billing, or with labs to assist in your treatment, only when necessary or when required by Colorado or federal law.
7. Data Security and Retention
We implement industry-standard security measures to protect your PHI within the Charm portal. We retain health records in accordance with Colorado medical record retention laws and clinical needs.
8. Your Rights
You have the right to access your health records through the portal, request updates to inaccurate info, ask for limitations on how we use certain information, or file a complaint regarding our privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Colorado-Only Care and US-Only Site
Precision Metabolic Health PLLC provides care exclusively to patients located within the state of Colorado. This website and our services are hosted and operated solely within the United States.
11. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on this page with an updated date.
12. How to Contact Us
If you have questions about our privacy policy, please contact us at:Precision Metabolic Health PLLCColorado, USAEmail: hello@precisionmetabolic.com